LEGAL
Refund Policy
Last updated: August 16, 2026
ScanEd is operated by Edward Keeble. Refund requests are handled according to the payment platform used for the purchase and any statutory rights that apply to you.
Website purchases
Eligible purchases made on the ScanEd website are processed by Paddle.com, our Merchant of Record. For a web purchase, visit paddle.net using the email address from checkout, or email hello@scaned.co.uk and we will help with the request.
Google Play purchases
Purchases made inside the Android app are billed by Google Play. Refunds and cancellations for those purchases are handled through Google Play and are subject to Google Play's purchase and refund rules. ScanEd support can help identify the relevant product or order if needed.
Apple App Store purchases
Purchases made inside the iOS app are billed by Apple. Refunds and cancellations for those purchases are handled through Apple and are subject to Apple's App Store purchase and refund rules. ScanEd support can help identify the relevant product or transaction if needed.
Subscription cancellation
You can cancel an Unlimited Monthly subscription at any time through the platform that billed it. Unless that platform states otherwise, access remains available through the paid billing period and renewal stops after cancellation.
Contact
Questions: hello@scaned.co.uk