ScanEd — Collect. Trade. Build. Play. Win!

ACCOUNT & DATA

Delete your ScanEd account

Applies to ScanEd on the web, iOS and Android.

ScanEd is operated by Edward Keeble. You can delete your account and its data at any time from inside the app — you don't need to contact us first.

Delete from inside the app

  1. Sign in to ScanEd.
  2. Open Settings from the profile menu.
  3. Jump to Account, then open the Data & privacy section.
  4. Choose Delete account and type DELETE to confirm.

You'll be signed out immediately and returned to the signed-out home screen. Go to Settings

Subscriptions before deletion

  • Google Play: if ScanEd has a verified active Unlimited Monthly purchase, we ask Google Play to stop its next renewal before deleting your account. You keep the period already paid for. If Google cannot confirm that renewal has been stopped, ScanEd stops the deletion and asks you to try again or cancel it in Google Play first.
  • Website / Paddle: an active recurring web subscription is scheduled to stop at the end of its current paid billing period before your ScanEd account is deleted.
  • Apple App Store: deleting a ScanEd account does not itself cancel an App Store subscription. Manage or cancel Apple auto-renewal in your Apple subscription settings. Apple continues to control the App Store transaction independently of ScanEd.

What gets deleted

Deleting your account permanently removes ScanEd's copy of:

  • Your sign-in record, email address and profile.
  • Your collection, binders, decks, wishlist and saved combos.
  • Your scan history, scan sessions and pending scan queue.
  • Your sell queue, sell drafts, listings, shipping profiles and selling defaults.
  • Your trades, trade snapshots, friend/follow connections, blocks and submitted user reports.
  • Your price alerts, push notification registrations, AI insight history and cached results.
  • Your credit balance, credit history and dashboard statistics.
  • Bug reports and diagnostics you submitted.
  • Any connected marketplace accounts (the connection is revoked at our end).
  • ScanEd's server-side record of verified native-store purchase tokens and entitlements.

What payment platforms may keep

  • Paddle, Google Play and Apple may retain their own purchase, subscription, tax, fraud-prevention and accounting records under their legal obligations and platform terms. Those records are controlled by the relevant payment platform and are not deleted by removing your ScanEd account.
  • ScanEd does not receive or store your full payment-card details.
  • Scanned card images are not retained by ScanEd, so there is no stored scan image to delete.

Deletion of your ScanEd account data happens immediately once the required subscription checks and cancellations above succeed. It cannot be undone.

If you can't sign in

Email hello@scaned.co.uk from the address you registered with, asking us to delete your account. We'll verify the request and complete the deletion, and we aim to respond within one month.

See our Privacy Policy for full detail on what we collect and how long we keep it.

Back to Settings